With payment reception before 1:30 pm (German time) we will ship on the same working day, otherwise on the next.

Each piece of jewelry which is meant to be inserted into the body (Piercings, Earrings, Plugs and Tunnels etc.) we ship hygienically sealed. Also, items made from natural materials like wood, horn or bone are not sterilizable.

This way you can be sure to never receive previously used jewelry (i.e. from a return of another customer) from us.

Should it happen that you at one time wait for your delivery in vain, contact us. Please apply common sense whether a delay is feasible (unusual weather, strike, global pandemics, ...).

A loss during transportation is also possible (even if very rare luckily). Before we issue a second shipment we will ask you to be patient and wait for a possibly delayed delivery.