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Shipping and Delivery

Deutsche Post

  • free shipping within Germany
  • 3,99 € international shipping
  • 0,50 € each additional item - international shipping
  • maximum 6,99 € international shipping
  • Internacional shipping always with tracking number

If you choose the free shipping with Deutsche Post when placing your order, we reserve the right, depending on value of goods or product selection to ship it with DHL.

DHL

  • fixed price in Germany 3,99 €
  • free in Germany from 40€
  • The international shipping with DHL depends on the country of delivery (DHL shipping zones).
    You will be able to view the shipping costs in the shopping cart / checkout.
  • Shipments with DHL always have a tracking number.

Shipping times

When payment is received until 13:30 pm (working days) we will ship the order on the same day.

Shipping to Germany

The delivery time within Germany is usually no more than 1-2 business day, but can in individual cases nevertheless vary slightly. This can e.g. be due to regional staff shortages at Deutsche Post, strike situations or extreme weather conditions. But these cases are very rare and occur only sporadically.

Worldwide Shipping

In international shipping unfortunately is very difficult to provide reliable information, nevertheless all shipments get a tracking number and are thus always traceable.
Depending on the country of delivery we experience delivery times between less than a week to a month or even longer (in rare cases). In some countries it is obvious that it takes sometimes several weeks, until the shipment is recognized in the country of delivery (after the German Post has already reported the transfer to the destination country).

Delay / Loss

Should you wait too long for a shipment, please do not hesitate to contact us. Please estimate whether a delay is conceivable (unusual weather conditions, strike, ...). A loss is always possible (though fortunately rare). Before we send you a replacement, we always ask for a little patience to await a possible delayed delivery (specially international delivery).

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